Important Information

Due to current demands many pharmacies have changed their opening hours. To prevent extended waiting and queuing time, please check your local pharmacy opening hours before visiting.

COVID-19 – suspended all pre-bookable appointments

Please note that we have suspended all pre-bookable appointments for the time being. If you need to book an appointment, then you can call us as usual on 0117 942 6811, and a health navigator will answer your call. They will ask you some questions regarding your symptoms, and possible exposure to Coronavirus. You will then be phoned back by a Clinician who will triage whether it is suitable for you to have a telephone consultation, or if you need to come into the surgery to see a Doctor or Nurse.

As per the current guidelines, if you have a new cough or a temperature, please self-isolate for 7 days and use the 111 online service.

Important information about the Coronavirus (Covid-19)

The NHS in Bristol, North Somerset and South Gloucestershire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. Read more…

What does self-isolation mean?

In practical terms it means:

• Go home, and stay at home, avoiding contact with other people
• Do not go to work, school or public areas
• Do not use public transport (including taxis)
• Avoid visitors to your home
• Ask friends, family members or delivery services to carry out errands for you – such as getting groceries, medications or other shopping
• Do not go to the GP/attend hospital without ringing in advance

There is more detailed advice here: www.gov.uk/advice-sheet-home-isolation