Monthly Archives: December 2021

Covid Update – 24/12/2021

We recently sent a text message to all our patients in order to provide an update on the services we are currently able to provide during the recent surge in the Covid pandemic. Thank you to the vast majority who offered support and understanding for the current situation.

Sadly however, some of our patients responded to our message with rude and inappropriate replies.

We continue to work within difficult and challenging times because of COVID-19. We understand that this has been strange and uncertain time for everyone. The effects of the Covid pandemic have had a huge impact on the services that we can provide and we ask for your patience as we work through this. Please be assured that the clinical and administrative staff employed at the practice continue to work extremely hard to meet the needs of our patients as best as they can under such unusual circumstances.

Those messages left us saddened as we endeavour to cope with the unprecedented pressures during these demanding times.

We would ask those patients to reflect on their actions in sending such offensive messages, and to please not communicate with the practice in this manner again.

Alternatively, they may feel that their medical needs may be better served by registering at a practice elsewhere within the local area.

Covid-19 Update

In light of the urgent need to deliver Covid booster vaccines to prevent the spread of the Omicron Variant we will be following government advice to focus on urgent care only in the practice for the next few weeks.

We will be focusing our efforts on supporting the delivery of the booster vaccines in the inner city.

We would like to ask you to help us by holding off contacting us about any routine matters until the New Year. We remain open and will have a duty team available every day to speak to anyone with a health issue that cannot wait and will continue to see you in person when required.

Our eConsult service continues to be available but will be closed over the Christmas and New year period.

If you have any queries regarding covid vaccine and boosters, please refer to www.nhs.uk where you will receive the most up to date information.

Thank you for your support and understanding.